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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will show up. It comprises elaborate info about all the actions that you can carry out on the page in question. Each pop-up menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge assortment of educational video clips explaining how to use our Control Panel. They're created for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you need, take a glimpse at our extensive FAQ section, which covers questions asked by actual customers and offers real solutions. We frequently "revamp" our FAQ database with new articles in an attempt to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, you can contact our fantastic team of tech support engineers available 24x7x365 and ready to help you with any issue. Each trouble ticket you open will be answered within one hour (the average response time being about 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 297112

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com